Senior Product Manager

15 Years of
Large-Scale Transformation.

I make things work, I make things work better, I make things work better quickly.

Highlights

Online Passport Renewal

Scaled service to 70k applications per week for the U.S. State Dept. Aligned cross-functional teams to a unified KPI framework.

Key Result20% reduction in fulfillment time
ScaleKPI ArchitectureModernization

STIG Vulnerability Platform

Leading 0-to-1 rollout of an automated remediation platform for DOD solutions. Reduced manual overhead significantly.

Key Result40% faster vulnerability mitigation
SecurityAutomationGovCloud

Large-Scale PMO Modernization

Orchestrated risk mitigation and schedule planning for 15+ Veterans Health Administration projects.

Key Result6 months avg. schedule acceleration
Risk ManagementPMOEfficiency

Professional Experience

Senior Product Manager

U.S. Department of State (OCST)

Mar 2020 - Sep 2025
  • Scaled Online Passport Renewal to 70k apps/week (20% faster fulfillment)
  • 95% positive feedback rate via deep-dive usability testing
  • 70% user adoption of modernized comms system across 200 missions
  • Cut deployment failures by 50% via Salesforce workflow optimization
  • Built repeatable launch framework used across 5+ product lines

Branch Chief (Acting)

U.S. Department of State (OCST)

Dec 2023 - Apr 2024
  • Managed $130M budget and 265 personnel across 10 product lines
  • Boosted team performance 20% by redesigning roles and metrics
  • Reduced decision-making bottlenecks by 40% via portfolio initiatives

Consultant, Product Management

Accenture Federal Services

Aug 2017 - Mar 2020
  • Launched 0-1 STIG Vulnerability Remediation Platform (40% faster mitigation)
  • Accelerated delivery velocity by 30% via backlog prioritization
  • Launched 3 federal AI/ML pilot projects (AI Vision, Workflow Intelligence)

Consultant, Risk Management

Phase One Consulting Group

Jun 2016 - Aug 2017
  • 6 months schedule acceleration across 15 VHA PMO projects
  • Early risk detection and structured mitigation planning

Lead Product Manager

FundsFlo, Inc.

Jan 2016 - May 2016
  • Decreased time-to-market to 4 months via rapid prototyping
  • Reduced functional test durations by 50% via Python/Selenium

Consultant

LDC Artist Representation

Oct 2015 - Jan 2016
  • Built agent-custom digital infrastructure within 3 months

Founder (Startup), Product Manager

EXP Culture, LLC

Feb 2015 - Oct 2015
  • Developed bootstrap business model and MVP via stakeholder interviews
  • Produced localized events with partners including Red Bull

Founder (Startup), Talent Manager

Nyoo Co.

Aug 2014 - Oct 2015
  • Established boutique talent management operations

Software QA Analyst

Unison Marketplace (FedBid)

Dec 2012 - Apr 2014
  • Increased QA test completion by 50% via Selenium automation
  • Maintained <2% defect rate for monthly production releases
  • Led mobile integration testing of the FedBid web application

Certifications

Leading product development with a security-first mindset. Specializing in high-governance environments where data integrity and regulatory compliance are non-negotiable.

Project Management Professional (PMP)

Cert #3130356 | Expert oversight of federal portfolios.

Certified Information Security Manager (CISM)

Cert #252776744 | Governance and regulatory compliance in secure apps.

Secure Product Lifecycle

> STIG Compliance Enforcement

> Enterprise Risk Mitigation

> Zero Trust Architecture (ZTA)

> Multi-platform Governance

Knowledge Domain

Product & Strategy

KPI ArchitectureModernization RoadmapUser Centered DesignBudget Management ($130M+)Stakeholder Alignment

Technical Ecosystem

AI VisionLLM OrchestrationPython / SeleniumSalesforce PlatformCloud-native Architecture

Governance & Risk

STIG ComplianceZero Trust (ZTA)Risk MitigationPMP / CISMSystem Lifecycle (SDLC)

Let's Connect

Open for strategic partnerships, product leadership opportunities, or just a professional exchange.

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